REFUND POLICY

Order Cancellation

Cancellation requests for orders that have been processed and prepared for shipment are subject to an 20% cancellation fee. This is a common carrier fee for package interception.

If you decide you want to cancel your order after the item has shipped, you will be charged the shipping. After you refuse the item(s) and we receive the product back your credit card will be credited the full amount minus the shipping.

Refund Policy

Once payment is made by the Visitor to avail any Services through the Platforms, the Visitor shall not have the right to cancel and redeem, or require a refund of the payments made, irrespective of whether they avail or do not avail the Services, unless otherwise solely determined by VMeals.

Refund requests are only accepted during the first 5 days of consumptionand aresubject to VMeals' sole approval. If a refund request is approved, a 20% cancellation/processing fee will be applied on the amount paid for the remaining duration of the plan. The remaining amount, if any, will be refunded to you or may be transferred to another customer as per your preference.

After the first 5 days of consumption, no refund requests will be accepted under any circumstances.

Note: Weekly meal plans do not qualify for refunds, as they are offered strictly for trial purposes.